If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Quilter Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY
Email: QFPComplaints@quilter.com
Tel: 0191 241 0700
We will be happy to provide you with a summary of the internal procedures for handling complaints, this is available without charge upon request.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.